Backup Care
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Cariloop supports over 2 million employees worldwide
Disruptions in care create disruptions at work
When care gaps arise, support should come together.
A sick child. A canceled home health aide. A facility closure. Each disruption adds stress for employees and strain on teams. Cariloop Backup Care fills those gaps fast, helping your people stay focused and supported, while you reduce absenteeism, protect productivity, and retain top talent.
We reimagined Backup Care
Our Backup Care benefit is designed for today’s workforce with more flexibility, greater cost transparency, and systems built on trust.
Every dollar goes to care
Smart, flexible coverage
Trustworthy by design
Every dollar goes to care
Employees only pay for the care they need. Employers only pay for care that’s used. The result: more affordable support, predictable costs, and a stronger return on investment.
Smart, flexible coverage
Offer Backup Care by the day, hour, or dollar with flexible coverage options that align with your goals and give you control of your budget.
Trustworthy by design
Our technology and care team ensure legitimate benefit use and verified reimbursements, delivering a secure and reliable experience.
A better Backup Care benefit
Flexible provider options
We source care across all provider types, including licensed professionals, established care centers, and even friends or family members.
Easy access, real support
Care needs can’t wait. Employees can request Backup Care 24/7 and our care team is ready to quickly connect them with trusted, vetted providers.
Quick, secure reimbursement
Most employees receive payment within just a few business days, making the process simple and fast, and relieving the burden of out-of-pocket costs.
Backup Care that flexes to fit every family’s needs
Cariloop helps families find reliable care across a range of needs:
Child care
Flexible in-home, center-based, and seasonal care options that step in when plans change, whether it’s a school closure, sitter cancellation, or summer break.
Adult care
Trusted help for aging parents or loved ones, from home companions to adult day programs.
Pet care
Reliable sitters and boarding options to keep furry family members cared for when work or travel comes up.
How Cariloop Backup Care works
Simple, fast, and stress-free from start to finish.
Everything happens in one place—your Backup Care Dashboard.
- Submit a request anytime.
Employees can request Backup Care 24/7 in just a few clicks. - We search and match.
Our care team connects employees with vetted, high-quality providers that fit their needs and schedule. - Review and book.
Employees can review care options, book their preferred provider, and pay directly. - Request reimbursement—fast.
Employee reimbursement is typically processed within a few business days.
Get in the loop
Cariloop helps you close the care gap, so your people feel supported and your business stays strong.
Schedule a Demo